FAQ

How did Cozy Posey come about?

We love kids. Simple as that. By trade, Wendi is an elementary teacher and Mike is a digital marketer. So, we thought we’d combine all of our experience and passion for kids into something that makes parents and kids happy. And here you have it, Cozy Posey!

How do you size your hats?

Sizing can be tough, especially when each and every head is different. We do our best to categorize the hats with age ranges so you can pick the best size for your little one(s). Since each hat is uniquely handmade, sizes do vary from hat to hat. The hats are made to stretch but it's your personal preference with how it's worn. Whether it's snug or loose, it doesn't take away from the cuteness! FYI: Little newborn baby + over-sized hat = memories forever!

What forms of payment do you accept?

We accept most major credit cards at CozyPosey.com.  Contact us here if you have any questions about payment options.  

Where do you ship to?

Currently we are only shipping to the United States and Canada.  If you have questions, please contact us here.

What does shipping cost?

We are offering $0.99 standard shipping on all orders in the U.S.  If you need it quicker, we also offer overnight and 2-day shipping options. You can choose your shipping method at during checkout.

When will my order ship?

We work as fast as we can to get your order shipped and all orders will ship within 48 hours of purchase, and sooner if at all possible.

What is your exchange and refund policy?

If you have any issues with your order, please contact us here and we will get it all worked out. Bottom line, we want you to be a happy customer so we will make sure we do everything we can to make that happen.

Can I buy wholesale if I am interested in selling in my retail location?

Sure. Please send us an email for more information about wholesale purchasing and pricing.